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How 33pkr Handles Your Personal Information

This Privacy Policy tells you exactly what data 33pkr collects when you open an account, make deposits via JazzCash, Easypaisa or Raast, and use our mobile platform.

Account data protectedJazzCash & Easypaisa payment details handled securelyCookie controls in your account settingsData request via support channelPakistan-eligible regions only
33pkr How 33pkr Handles Your Personal Information
REACH US DIRECTLY

Contact Us About Your Privacy

If you have a question about the data we hold on your account — or want to request a correction, export, or deletion — our support team handles privacy queries through the channels below. Quote your registered mobile number when you write so we can pull your account record without delay.

Team online

Live Chat

Open the chat widget from any page on 33pkr. Mention 'privacy request' at the start of your message so the team routes it to the right desk.

Email Support

Send your data request or policy question to our support email. Include the mobile number tied to your account and the type of request — correction, export, or deletion.

Account Settings

Cookie preferences and basic profile data can be reviewed and updated directly inside your account settings without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data protection at 33pkr is built around four concrete practices: encrypted transmission, minimal retention, clear cookie controls, and a single point of contact for any account-level data request. Every detail below applies to your account as it stands today.

Payment Data Security JazzCash, Easypaisa, and Raast transaction records are stored in encrypted form. We never log your wallet PIN or mobile banking password — only the transaction reference and amount.
Cookie Controls We use session cookies to keep you logged in across browser tabs and analytics cookies to track page performance. You can turn non-essential cookies off inside account settings at any time.
Retention and Deletion Active account data is held while your account is open. After closure, non-essential personal data is deleted on request; financial records are kept only for the period required by applicable rules.
Who to Contact for Changes All data corrections, access requests, and deletion requests go through our support team via live chat or email. We aim to acknowledge each request and confirm next steps clearly.

Frequently Asked Questions About Your Data

These are the questions we get most often about how 33pkr collects, stores, and manages your personal information. If your question is not here, our live chat team can help.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa, Raast, bank transfer, or debit card. We also log device type and session data to maintain account continuity.

We do not sell your data. We share it only with payment processors needed to complete your JazzCash, Easypaisa, or Raast transactions, and only to the extent required to process them.

Contact support via live chat or email, quote your registered mobile number, and ask for a data export. We will confirm the request and send what we hold for your account.

Yes. After you close your account, contact us to request deletion of non-essential data. Financial transaction records tied to JazzCash, Easypaisa, or Raast may be kept as required by applicable rules.

Session cookies keep your login active across tabs. Analytics cookies help us see which pages load slowly on mobile. Non-essential cookies can be switched off inside your account settings.

Transaction references and amounts for JazzCash, Easypaisa, and Raast are stored in encrypted form for compliance purposes. We never store your wallet PIN or any banking credentials.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.